Privacy Policy
This Privacy Policy describes how Shine Master Car Wash collects, uses, and protects the personal information of users of our online platform and services. We are committed to protecting your privacy and handling your data transparently and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.
Information We Collect
We collect information in a few ways through our online platform:
Information you provide directly to us: This includes information you give us when you use our service, such as when you book a car wash or detailing appointment, register for an account, contact us with inquiries, or participate in promotions. This information may include your name, contact details (such as your physical address if relevant for service or communication), vehicle details (like make, model, license plate if required for service), and payment information (which is typically processed by secure third-party payment processors).
Information collected automatically: When you visit our site or use our service, we may automatically collect certain information from your device. This may include your IP address, browser type, operating system, details about your visit, referring website addresses, and other information about your interaction with our online platform. This information helps us understand how our service is used and allows us to improve it.
Information collected through cookies and similar technologies: We use cookies and similar tracking technologies to collect and use personal information about you, including to remember your preferences and provide you with a better experience. You can find more information about how we use cookies in our Cookie Policy (if applicable, or described within this policy).
How We Use Your Information
We use the information we collect for various purposes related to providing and improving our car wash and detailing services, including:
To provide and manage the services you request, such as scheduling and confirming appointments.
To process transactions and manage billing.
To communicate with you about your appointments, our services, updates, and respond to your inquiries.
To operate, maintain, and improve our online platform and services.
To personalize your experience on our site.
To send you marketing communications, such as newsletters or promotional offers, in accordance with your preferences or based on our legitimate interests (with the option to opt-out).
To ensure the security of our online platform and prevent fraud.
To comply with legal obligations and enforce our terms and conditions.
Legal Basis for Processing
We process personal data based on several legal grounds, depending on the type of data and the context of processing:
Performance of a contract: When we need to process your data to fulfill our contract with you (e.g., booking and providing car wash services).
Legitimate interests: When processing is necessary for our legitimate business interests, provided these interests are not overridden by your data protection rights (e.g., improving our services, marketing with opt-out).
Consent: When you have given us explicit consent to process your data for a specific purpose (e.g., sending certain marketing emails).
Legal obligations: When processing is necessary to comply with a legal obligation.
Sharing Your Information
We do not sell your personal information to third parties. We may share your information with trusted third parties in limited circumstances:
Service Providers: We may share information with third-party vendors, service providers, contractors, or agents who perform functions on our behalf, such as payment processing, website hosting, data analysis, communication services, and marketing assistance. These parties are required to protect your information and use it only for the purposes for which it was provided.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal data is no longer required, we will securely delete or anonymize it.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Under applicable data protection laws, you may have certain rights regarding your personal data. These rights may include:
The right to access: You have the right to request access to the personal data we hold about you.
The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
The right to erasure: You have the right to request the deletion of your personal data under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data under certain conditions, particularly when based on legitimate interests or for direct marketing.
The right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us using the physical address provided below. You also have the right to lodge a complaint with a competent data protection supervisory authority.
Third-Party Links
Our online platform may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party site you visit.
Children's Privacy
Our service is not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child under 16 has provided us with personal information, please contact us at the physical address below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and the updated policy will be effective when posted.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Shine Master Car Wash
215 Eonju-ro,
Gangnam-gu,
Seoul, Seoul Special City,
06132
South Korea